Browse topics
SMS & Text Messaging
Conversations, campaigns, and deliverability.
What SMS Texting in Revamp365 Is
Revamp365 gives you carrier-compliant SMS texting built into the same CRM where your contacts and deals already live. You can text leads one-on-one, send bulk batches, and stay inside US A2P 10DLC rul...
Activate Texting With the Trust Center A2P Checklist
Texting US and Canada numbers from Revamp365 stays blocked until your A2P 10DLC registration is approved. The Trust Center walks you through three carrier-required steps; until they clear, sends retur...
Build an SMS Drip Sequence
Revamp365 has no separate "drip" tool — you build a multi-step text sequence in the Automations engine by chaining Send SMS actions with Wait steps between them. The same builder handles delay...
Campaign Sending Windows, Quiet Hours, and Daily Caps
Controlling when calls and texts go out is how you stay inside legal contact hours and keep a campaign moving instead of looking frozen. The settings differ between Voice Campaigns, SMS Blast, and aut...
Create a Compliant Opt-In Proof Page for A2P Review
When you register an A2P 10DLC campaign, carriers and TCR want to see exactly how consumers consent to your texts. Revamp365 generates a hosted opt-in page that shows the unchecked consent checkbox, t...
How to Fix a Rejected A2P 10DLC Campaign
When carriers reject your A2P 10DLC campaign, Revamp365 marks it FAILED and shows the carrier's reason so you can fix the copy and resubmit. Here is where the rejection appears and how to correct...
Mark a Contact DNC and Understand STOP Opt-Outs
Honoring do-not-contact requests is both good practice and a legal requirement. Revamp365 lets you block a number by channel, and it processes STOP replies automatically so opted-out people stop recei...
Pause, Resume, and Monitor a Running Campaign
Once a campaign launches, the Campaigns area is where you watch it work and step in if you need to. The controls and live stats differ between an SMS Blast and a Voice Campaign, so this covers both. F...
Pick Contacts for a Voice or SMS Campaign
Both voice and SMS campaigns in Revamp365 live on the AI Voice & Chat page under the Campaigns tab. How you pick recipients depends on which sub-tab you open — Voice Campaigns gives you a full fil...
Read SMS Campaign Analytics: Sends, Delivery, Replies, and Outcomes
After you launch an SMS Blast, Revamp365 splits reporting into two places: the per-campaign cards under SMS Blast, and the Analytics dashboard for connected-conversation outcomes. Knowing which surfac...
Read SMS Delivery Statuses and Fix Failed Messages
Every text you send moves through a series of delivery states. Knowing what each one means — and what a failure is telling you — makes it much faster to fix a message that did not get through. Where t...
Run an SMS Blast Campaign
An SMS Blast sends one or more message waves to a batch of contacts from one of your purchased numbers. Campaigns are built and sent from the AI Voice & Chat area, and a few carrier-compliance gat...
Send Your First Text Message From the Conversations View
The Conversations view is your two-way SMS inbox inside Revamp365. This walks you through opening a thread and sending your first text to a contact. Before You Start Texting needs three things in plac...
A2P 10DLC registration: get approved to send SMS in the U.S.
Why A2P 10DLC matters U.S. mobile carriers require every business that sends SMS to a U.S. number to register a brand and a messaging campaign through The Campaign Registry. This is called A2P 10DLC (...