Read SMS Campaign Analytics: Sends, Delivery, Replies, and Outcomes

After you launch an SMS Blast, Revamp365 splits reporting into two places: the per-campaign cards under SMS Blast, and the Analytics dashboard for connected-conversation outcomes. Knowing which surface answers which question saves you from guessing whether a number means "sent" or "answered."

Read per-campaign send and delivery stats

Open AI Voice → Campaigns → SMS Blast. Each campaign renders as a card with a live progress bar and status badges.

Messages Sent — a progress bar showing contact_count / total_contacts (how many of the targeted audience were messaged).
Status badge — COMPLETED once the blast finishes, otherwise PENDING (or SENDING… mid-run).
TCR Status — carrier registration health: VERIFIED, IN_PROGRESS, FAILED, or Not Synced. Major carriers only guarantee delivery after TCR approval, so a FAILED badge here is your first delivery red flag.
Contacts and Caller ID — the audience size and the sending number.

The four tiles at the top of the tab summarize everything: Completed Campaigns, Total Audience, Messages Sent, and Pending Campaigns.

The SMS Blast summary tiles and per-campaign cards

If a campaign shows a No Messaging Service warning, sends can fail with Error 30034. Use the inline Link button to attach it before reading any delivery numbers as final. For status-code-level troubleshooting, see reading SMS delivery statuses and errors.

Read pickup and outcomes in the Analytics dashboard

Go to AI Voice → Analytics. This dashboard reports on connected conversations handled by your AI agent — the pickup and outcome layer that the SMS Blast cards do not show.

The AI Voice Analytics dashboard with time range, agent filter, and widgets

Pick a window with the time-range selector and narrow by agent:

Control	Options
Time range	Last 7 / 30 / 90 days, Last year, All time
Agent filter	All agents, or a single agent

Key widgets and what each measures:

Call Picked Up Rate — percentage of calls answered over time (pickup).
Call Successful Rate — share marked successful (outcomes).
Disposition Breakdown — Qualified/Interested, Not Interested, and similar results.
Interest Level — Hot, Warm, or Cold leads.
Phone Inbound/Outbound — direction split, useful for gauging replies and callbacks.
Voicemail Rate, Total Calls, Total Talk Time, Total Cost.

Customize and read the widgets

Click Add to open the picker, choose a metric, then choose a display: Bar, Line, Pie, or Scorecard.
Click Edit to drag and resize tiles, or Smart Layout to auto-arrange (use Undo to revert).
Switch any tile's chart type from its header toolbar; layout changes save automatically.

For direct replies, open the Conversations tab, where inbound messages and threads live per contact. To turn a hot reply into follow-up, log it on the contact timeline.

Which surface answers which question

"Did it send?" → SMS Blast card Messages Sent and TCR Status.
"Did they pick up / convert?" → Analytics Call Picked Up Rate, Disposition Breakdown, Interest Level.
"What did they say back?" → Conversations tab.

Read the SMS Blast cards right after a send to confirm delivery health, then check Analytics once conversations accrue to judge pickup and outcomes.