Read Inbound and Outbound CRM Sync Logs
Track inbound and outbound Podio and Salesforce CRM sync activity in Revamp365 - filter by status, inspect field changes, and retry failed pushes.
Open the sync logs
Go to Integrations & Apps in the left sidebar. Open your Podio or Salesforce card. Click the Sync logs tab. The page lists inbound and outbound activity across all connections for that provider.
Read a row
Each row is one sync event. The default columns are Date, Connection, Direction, External record, Contact, Event / operation, Status, and Error. Direction is inbound (received from the CRM) or outbound (pushed to the CRM). Contact links to the matched Revamp365 contact when one exists. Click any row to expand full detail, including connection, provider, attempts, and a What changed field-level diff (shown on inbound syncs). Use the Fields button to show, hide, drag-reorder, or resize columns. Attempts and Provider are hidden by default.
What the statuses mean
Status values depend on direction. Direction Statuses Inbound Received, Queued, Processed, Filtered, Coalesced, Ignored, Failed Outbound Pending, Success, Skipped, Failed, Dead Green means it landed (Processed / Success), yellow is in progress (Queued / Received / Pending), and red flags a problem (Failed / Dead).
Filter and find logs
Type in the Search box to match an external record ID, event type, or error message. Click Filters to open categories: Direction & Status, Connection, Date (Today through This Month presets, plus a custom range), Event / operation, and Record & contact. The Errors only toggle surfaces just the failures. Use Sort to order by newest, status, connection, or most attempts. Save a filter set as a Team or Private view from the left rail, then reselect it later.
Retry a failed outbound push
When an outbound row shows Failed or Dead, a refresh icon appears in the Actions column. Click the refresh icon on that row. The push is requeued and the row resets to Pending. The retry needs an active outbound field mapping on the connection. If none exists, you'll see a "No active outbound mapping" message instead of a queued retry. Inbound rows are read-only and cannot be retried here.
Inbound versus webhook lead logs
These logs cover structured CRM record sync (Podio, Salesforce). For raw webhook lead intake and per-lead retries from form submissions, see read inbound lead logs and retry failed leads.